FAQ

Do I need an appointment?

While appointments are highly recommended, we do accept walk-ins. We recommend making an appointment so that you receive your stylist’s undivided attention for the duration of your appointment.

How do appointments work?

We believe the process of picking your gown should be enjoyable and interactive. We work with you one on one to learn about your big day and help find your dream dress- one that creates your desired look and best fits your figure.

Will you have sizes for me to try on? What size samples do you carry?

You will be able to try on sample size gowns ranging from 14-34! We offer up to size 32W in most styles and also offer custom sizing for our brides.

What is the price range of your dresses?

We have something beautiful for every bride at every price point! Our prices start at $600 and go up from there.

How long do appointments typically last?

Appointments last approximately 60 minutes each. On the weekends, we must stay within the allotted time scheduled to keep appointments for other brides. If you’d prefer a quieter atmosphere, we highly suggest making an appointment during a weekday.

Who should I bring to my appointment?

We request that you keep your party limited to 4-5 guests for your appointment. This will give your friends & family (and yourself!) the most enjoyable experience. Our recommendation is to bring the people who will support your vision and taste, and who will be honest without giving negative criticism. We also recommend you do not bring children – we love kids but this is your appointment time to focus on you!

What should I bring with me for my appointment?

It is always important to bring proper undergarments to your appointment. We request that a strapless bra and proper underwear are worn while trying on wedding gowns. We do have shape wear, for the midsection, available for brides to try on and purchase during their appointment as well.

How and when do I pay for the gown?

Due to the nature of our specialty salon, we require that the balance be paid in full to place your order. Given that our gowns are all special made to order, all sales are final. There are no refunds, exchanges, or credits available. We accept all credit cards, personal checks, and cash as well as payment over the telephone. We have an in-store payment plan which allows brides to make payments over time to ease the cost of purchasing a wedding gown.

How long does it take to order my wedding gown?

As all of our gowns are special made to order, we typically expect gowns to be delivered in 4 – 6 months from the time of your purchase. We recommend ordering your gown at least 8 – 12 months prior to your wedding to allow for delivery and alterations. If your wedding is at an earlier date than normal delivery time, we do have options available for you to still have the gown you love!

Do you have in store alteration services?

We do not have in store alteration services available to our brides but we do have partnerships with local seamstresses who can assist you in the alterations process. Every bride will require alterations, whether it is a hem and bustle, taking in, or just the final tweaks to perfect your gown.